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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaToya Burgess

October 9, 2026

5  out of  5
rating by LaToya Burgess
"⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service from James at State Farm!

I can’t say enough great things about James and State Farm! James went above and beyond to help me save money, and I truly appreciate his excellent customer service. He was professional, friendly, patient, and made sure I understood everything throughout the process. It’s refreshing to work with someone who genuinely cares about helping their customers and finding the best options for them.

If you’re looking for great service, someone who takes the time to help you, and an opportunity to save money on insurance, I highly recommend James at State Farm! He made the entire experience a pleasure. Thank you, James, for your outstanding service! You deserve all five stars! ⭐️👏🏽❤️"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Preston Culbertson’s team. "
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Tia Wilson0

October 6, 2026

5  out of  5
rating by Tia Wilson0
"Everyone that helped put my insurance together was all nice, patient and very helpful"
We responded:
"Tia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Preston Culbertson’s Team is just a call or email away!"
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Witshell Charles

October 6, 2026

5  out of  5
rating by Witshell Charles
"I love this office. The staff and professionalism is top tier. They make everything so easy. Hannah and Cristina are my favorite, but don’t tell anyone. If you are look for amazing insurance agents; Preston Culbertson’s State Farm is where they are at."
We responded:
"Witshell, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Greenwood. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Preston Culbertson and Team "
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Diana McCullough

October 5, 2026

5  out of  5
rating by Diana McCullough
"I would 110% recommend to LITERALLY EVERYONE!!!! James texted me regarding my recent search for auto insurance quotes online. He was professional, to-the-point and NOT PUSHY WHATSOEVER!! I never, at any point, felt aggravated or irritated while we communicated via text. He didn't send me a hundred messages asking if I have made a decision or if I was ready to sign up yet. He never made me feel pushed or coerced into purchasing anything. He carefully went over my information and applied any and all discounts. When I texted him this morning, informing him that i was ready to move forward with purchasing coverage, he replied in a timely manner, set a time to call and my phone rang EXACTLY when I asked him to call. He communicated professionally, was easy to understand!d and made sure I knew all of the details regarding my new automobile insurance policy. 👌🛻💨💨💨👌

All around PERFECT EXPERIENCE!!!! Customer service doesn't get this good very often but James went ABOVE AND BEYOND any and all expectations!!!!! A++!!! Keep up the hard work, James - you're doing an absolutely FANTABULOUS JOB!!!!! 😁🤩😁"
We responded:
"Thank you so much for the 5 stars, Diana! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Claudiesha Oree

September 30, 2026

5  out of  5
rating by Claudiesha Oree
"Called and got a response very quick and the appointment they gave me was very quick and satisfying."
We responded:
"Claudiesha, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Greenwood. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Preston Culbertson and Team "
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Cooper Redmond

September 30, 2026

5  out of  5
rating by Cooper Redmond
"Casey P. took care of me and made sure I had the best option available to me. His customer service and knowledge are amazing. I couldn’t be happier!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Greenwood to know you had such a great experience with us. "
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David-Alex West

September 29, 2026

5  out of  5
rating by David-Alex West
"This office has great staff. I can call, email, or drop by and everything I need is handled quickly and with intention. James is very thorough and informative. He helps with any of my needs and keeps me up to date on what StateFarm offers to maximize my benefits."
We responded:
"Thank you so much for the 5 stars, David-Alex! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Carol Yates

September 27, 2026

5  out of  5
rating by Carol Yates
"Cristina was amazing! She was very professional and answered all my questions. You are very fortunate to have her represent State Farm! Thank you!!"
We responded:
"Carol, thank you for the amazing review! Our Greenwood insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Preston Culbertson, your State Farm Agent "
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Sabrina Wheaton

September 11, 2026

5  out of  5
rating by Sabrina Wheaton
"Miss Hannah is a wonderful person to work with she make sure she addressed your needs she is very kind and very helpful I enjoy working with her every time thank you for all your help. She do her best to give you savings and help you get on the right plans i"
We responded:
"Sabrina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Greenwood insurance team is always here and happy to help. "
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Tone Will

September 11, 2026

5  out of  5
rating by Tone Will
"FAST FRIENDLY SERVICE...THANKS GUYS"
We responded:
"Tone, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Erin Lyons

September 9, 2026

5  out of  5
rating by Erin Lyons
"I changed from Farm Bureau to State Farm about a year ago for home and auto. Farm Bureau had a premium increase on our home that we just could not swallow, AND I discovered State Farm’s auto coverage premiums were significantly lower as well. My service since switching has been exceptional. I just dealt with Hannah to make a slight change in my auto coverage. I received an immediate professional and courteous response to my inquiry. Definitely recommend this State Farm agency."
We responded:
"Thanks so much for the amazing review, Erin! We really appreciate your support here in Greenwood. Just reach out anytime if you need us - we’re here for you. "
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kelsey Powell

September 2, 2026

5  out of  5
rating by kelsey Powell
"I just got with State Farm, Great company! Very nice customer service! I was speaking with James about my car insurance & he was very kind & respectful & patient, he helped me out for sure."
We responded:
"Hi kelsey, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Preston Culbertson, Your State Farm Agent "
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Cynthia powell

September 1, 2026

5  out of  5
rating by Cynthia powell
"This is definitely the best Insurance company I have ever had!!!!I would highly recommend for anyone to switch to this insurance company they have really helped me out so much in these very hard times we're dealing with great people great attitude all together just great insurance company!!!!!"
We responded:
"Cynthia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Greenwood. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Preston Culbertson and Team "
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Mir L

August 28, 2026

5  out of  5
rating by Mir L
"Excellent customer service!!!!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Trey Rourk

August 26, 2026

5  out of  5
rating by Trey Rourk
"Talked with James about my needs and we came to an agreement that I was very happy with. Hope to have a long lasting relationship with James and State Farm. Highly recommend you give him a shot, he's a good neighbor."
We responded:
"Hi Trey, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Preston Culbertson’s team.  Please reach out to us if any questions come up!  - Preston Culbertson’s Insurance Team "
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Britt Wilson

August 20, 2026

5  out of  5
rating by Britt Wilson
"Very happy with the prompt customer service. Hannah was very helpful and friendly."
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Kelly Walker

August 10, 2026

4  out of  5
rating by Kelly Walker
"Outstanding customer service by James Calliham. He was helpful, efficient, and always quick to respond."
We responded:
"We really appreciate the 4-star rating, Kelly! Your feedback helps us continue to grow and better support our community here in Greenwood.  Please feel free to give us a call or email us if you have more feedback that you would like to share. - Preston Culbertson and Team "
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Christopher Simmons

July 15, 2026

5  out of  5
rating by Christopher Simmons
"James was great to work with. Gave me all the coverage I needed and wasn’t pushy on any additional services I didn’t ask for. Also, gave me coverage on my wife’s engagement ring which actually brought down my auto insurance and more than paid for itself. Highly recommend!"
We responded:
"Christopher, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Kayla Shropshire

July 8, 2026

5  out of  5
rating by Kayla Shropshire
"Excellent customer service"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Preston Culbertson’s Team! We deeply appreciate your kind words here in Greenwood . "
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Kevin Latham

July 1, 2026

5  out of  5
rating by Kevin Latham
"James was a pleasure to work with! He happily answered any questions I and was able find the policy that best suited my needs at an affordable price. The entire process was smooth, fast, and efficient!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Preston Culbertson’s Team. "
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Shayane Booker

June 29, 2026

5  out of  5
rating by Shayane Booker
"Best rates ! Nice and friendly! Fast service! Most places were too high for me but James got me the best quote that fits my budget!! Great team !"
We responded:
"Thank you for the fantastic review, Shayane! We are always here to help with your insurance needs here in Greenwood . "
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Michelle Larnard

June 15, 2026

5  out of  5
rating by Michelle Larnard
"Amazing staff! Always very helpful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Preston Culbertson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Melissa Berry

June 13, 2026

5  out of  5
rating by Melissa Berry
"Customer Service Awsome"
We responded:
"Thank you Melissa! We are grateful for great customers and the opportunity to serve! "
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lauren snead

June 10, 2026

5  out of  5
rating by lauren snead
"Just signed up for an auto and renters policies James. He has been incredibly helpful and quick to getting everything together for my family. Helped us get extra discounts where he could as well. I couldn’t recommend James enough! Thank you for all of your help and quick turnaround!"
We responded:
"Thank you for taking the time to leave such a great review, lauren. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Teresa Hamilton

June 8, 2026

5  out of  5
rating by Teresa Hamilton
"Always fast and friendly!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Preston Culbertson’s Team! We deeply appreciate your kind words here in Greenwood."